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FAQ

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Why do I get redirected to a different url (store-fmkr76d4.mybigcommerce.com) on checkout?

Pinky's Goodies uses the BigCommerce platform to host its e-commerce website. As per design of their platform, all checkouts are redirected to mybigcommerce.com.

Is this safe?

Yes! Pinky's Goodies and BigCommerce guarantee the security of your data during this checkout process.

Where do you guys ship?

Pinky's Goodies ships only to locations in the Philippines.

What shipping service do you use?

Pinky's Goodies uses Fastrack to ship all products.

How are your shipping rates calculated?

Shipping rates are calculated by weight. For a more detailed breakdown of rates visit: Fastrack.ph.

What payment methods does the site support?

Pinky's Goodies accepts only PayPal and Credit Cards (also via PayPal) for payment.

What are your store hours?

Pinky's Goodies is open everyday from 7:30AM to 8:00pm PHT

What's the address of your main branch?

Our main branch is located at 361 El Grande Avenue BF Homes Parañaque 1700 Metro Manila, Philippines

I have some more questions, where can I ask them?

Please direct your questions to our Contact Us page and we'll do our best to answer them as soon as possible.


 

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